Patient Opinion signs contract with Capita

Just to say how pleased we are here at Patient Opinion that we have signed contracts with Capita to roll out Patient Opinion as the national website for all mental health service users, carers and patients to feedback their experiences of treatment and care.  Postings coming to Patient Opinion will be reposted onto NHS Choices and vice versa.  We will be holding regional events round the country for all mental health trusts and other stakeholders, to join the on line dialogues about how we can all improve services.  The Department of Health is expecting that ““in meeting their Next Steps obligations to consult with the public Trusts can use a range of data including feedback from sites like Patient Opinion”.  There is a real acknowledgement that this type of service user and carer feedback is key to driving up quality.